Privacy Policy

Last Updated: 28 August 2026

1. Introduction

Providence Personnel Recruitment Limited (“Providence Personnel Recruitment”, “we”, “us” or “our”) is committed to protecting the privacy and security of the personal information entrusted to us.

We operate as an employment agency and employment business, connecting job seekers with employers and organisations for permanent and temporary employment opportunities.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you:

  • visit or use our website, providencejobs.co.uk;

  • register with us as a candidate or job seeker;

  • apply for employment opportunities;

  • communicate with our recruitment consultants;

  • use our recruitment services; or

  • otherwise interact with Providence Personnel Recruitment Limited.

By providing your personal information to us, you acknowledge that it may be processed in accordance with this Privacy Policy and applicable UK data protection legislation.

2. Your Relationship With Us

Registration with Providence Personnel Recruitment Limited as a job seeker is generally free of charge. Registering with us does not normally create a formal employment contract between you and Providence Personnel Recruitment Limited.

Where you are engaged by us as a temporary worker, additional contractual arrangements may apply, including an employment contract or contract for services, depending on the nature of the engagement.

Following registration, we may need to process your personal information in order to provide recruitment services, assess your suitability for vacancies, communicate with prospective employers, and support you throughout the recruitment process.

Where certain information is necessary for us to provide our services or comply with legal obligations, failure to provide that information may prevent us from being able to provide some or all of our services to you.

3. Information We Collect

We may collect and process different categories of personal information depending on your relationship with us and the recruitment services you use.

3.1 Information You Provide to Us

When you register with Providence Personnel Recruitment Limited, apply for a vacancy, or communicate with us, we may collect information including:

  • your full name;

  • contact details, including telephone number, email address and correspondence address;

  • CV and employment history;

  • education, qualifications, skills and professional experience;

  • employment preferences and career objectives;

  • references and referee information;

  • information relating to your applications and interviews;

  • eligibility-to-work information and supporting documentation;

  • professional licences, certifications, and memberships where relevant;

  • information relating to reasonable adjustments you may require during the recruitment process; and

  • other information reasonably necessary to provide recruitment and employment services.

Where you are engaged as a temporary worker, we may also collect information necessary to administer your engagement and make payments, such as bank details and National Insurance information.

3.2 Identity and Eligibility Checks

Where required and legally permitted, we may undertake identity verification, right-to-work checks, qualification checks, reference checks, and other appropriate screening procedures.

Where such checks are conducted through third-party service providers, your information may be processed by those providers on our behalf.

3.3 Special Category and Criminal Offence Information

In certain circumstances, we may need to collect limited special category personal information, such as information concerning health or other information required to support reasonable workplace adjustments.

Where legally required or appropriate for a particular role, we may also request information relating to criminal convictions or offences and undertake relevant background checks.

We will only process such information where there is an appropriate lawful basis and where permitted or required under applicable law.

4. Information We Collect Automatically

When you visit our Website or interact with communications we send to you, we may automatically collect certain technical and usage information.

This may include:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • website usage information;

  • pages visited;

  • approximate location information derived from technical data; and

  • information relating to your interaction with our emails or online content.

We use this information to maintain, secure, analyse, and improve our Website and online services.

5. Information We Receive From Third Parties

Where appropriate and lawful, we may receive personal information about you from third parties, including:

  • prospective employers or clients to whom your CV or application has been submitted;

  • previous employers and professional referees;

  • recruitment partners and other professional organisations;

  • publicly available professional sources, including LinkedIn and other professional networking platforms;

  • verification and screening service providers;

  • government or regulatory authorities where required; and

  • other organisations involved in the recruitment or employment process.

Information obtained from third parties will be handled in accordance with applicable data protection requirements.

6. How We Use Your Personal Information

We process your personal information for legitimate business and recruitment purposes, including to:

  • provide recruitment and employment services;

  • create and manage your candidate profile;

  • identify suitable employment opportunities;

  • assess your suitability for vacancies;

  • submit your CV and relevant information to prospective employers where appropriate;

  • facilitate job applications, interviews, and recruitment processes;

  • communicate with you regarding vacancies and opportunities;

  • provide career guidance and recruitment-related support;

  • obtain and verify references;

  • conduct appropriate identity, eligibility, and background checks;

  • administer temporary employment arrangements where applicable;

  • process payments and meet payroll obligations where applicable;

  • comply with legal, regulatory, and contractual obligations;

  • maintain and improve our Website and recruitment services;

  • monitor and promote equality, diversity, inclusion, and fair recruitment practices;

  • respond to enquiries and requests;

  • protect the security and integrity of our systems and services; and

  • send information about relevant vacancies, recruitment services, industry developments, events, and other communications where permitted.

7. Our Lawful Bases for Processing

We will only process your personal information where we have a lawful basis to do so under applicable data protection legislation.

Depending on the circumstances, our lawful bases may include:

Legitimate Interests

We may process personal information where it is necessary for our legitimate business and recruitment interests, provided those interests do not override your fundamental rights and freedoms.

This may include:

  • providing recruitment services;

  • managing our recruitment operations;

  • identifying suitable employment opportunities;

  • improving our Website and user experience;

  • communicating with candidates and clients;

  • maintaining business records; and

  • protecting our business, systems, and services.

Contractual Necessity

We may process your information where necessary to enter into or perform a contract with you, or to take steps at your request before entering into a contract.

Legal Obligations

We may process your information where necessary to comply with applicable legal, regulatory, tax, employment, immigration, or other statutory obligations.

Consent

In certain circumstances, we may request your consent before processing your personal information.

Where we rely on consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing that took place before consent was withdrawn.

8. Sharing Your Personal Information

We do not sell your personal information.

We may share relevant personal information where necessary to provide recruitment and employment services or where permitted or required by law.

Depending on the circumstances, your information may be shared with:

  • prospective employers and clients;

  • organisations considering your application;

  • authorised representatives or agents of employers;

  • professional referees and previous employers;

  • background screening and verification providers;

  • payroll and payment service providers where applicable;

  • IT, hosting, cloud storage, and technology providers;

  • professional advisers, including accountants, auditors, and legal advisers;

  • marketing and communications service providers where appropriate;

  • government departments, regulators, courts, tribunals, or law enforcement authorities where legally required; and

  • other trusted service providers who assist us in delivering our services.

Where we appoint third-party service providers to process personal information on our behalf, we require them to maintain appropriate confidentiality and security measures and to process information only in accordance with our instructions and applicable law.

9. Recruitment Applications and Prospective Employers

Where you apply for a position through Providence Personnel Recruitment Limited, we may provide relevant information from your candidate profile, including your CV, employment history, qualifications, references, and other relevant information, to prospective employers.

We only provide information that is reasonably relevant to the recruitment process and appropriate for the vacancy, subject to applicable legal and data protection requirements.

Prospective employers may use the information provided to assess your application, conduct recruitment and screening processes, and manage potential employment arrangements.

10. Equality, Diversity and Inclusion Information

Providence Personnel Recruitment Limited is committed to supporting fair, inclusive, and non-discriminatory recruitment practices.

Where appropriate, we may request equality and diversity information to help us monitor recruitment processes, promote equality of opportunity, and identify areas for improvement.

Where consent is required to process such information, we will obtain the appropriate consent and explain how the information will be used.

Where processing is based on consent, you may withdraw your consent at any time.

11. Data Security

We take reasonable and appropriate technical and organisational measures to protect personal information against:

  • unauthorised access;

  • accidental loss;

  • misuse;

  • alteration;

  • disclosure;

  • destruction; and

  • other unlawful or unauthorised processing.

Access to personal information is restricted to individuals and organisations that have a legitimate business need to access it.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide recruitment services, maintain our business relationship with you, comply with legal obligations, resolve disputes, and enforce our agreements.

The appropriate retention period may depend on:

  • the nature and purpose of the information;

  • whether we have an ongoing relationship with you;

  • legal, regulatory, tax, employment, and accounting requirements;

  • our legitimate business requirements; and

  • the potential risks associated with retaining or deleting the information.

Where information is no longer required, we will take reasonable steps to securely delete, anonymise, or otherwise dispose of it.

If you ask us to stop providing recruitment services to you, we will normally cease active recruitment activity and, where appropriate, remove or restrict your information from our active recruitment database, unless we are required or permitted by law to retain it.

13. Marketing Communications

Where permitted by law, we may contact you regarding:

  • suitable employment opportunities;

  • recruitment services;

  • industry news and insights;

  • events;

  • career-related information; and

  • other relevant communications.

You may opt out of marketing communications at any time by using the unsubscribe option provided in our communications or by contacting us directly.

Please note that opting out of marketing communications does not prevent us from contacting you where the communication is necessary for the provision of recruitment services, contractual matters, legal obligations, or other legitimate purposes.

14. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, analyse Website usage, understand visitor behaviour, remember preferences, and support relevant content and advertising.

Cookies may collect information such as:

  • browser and device information;

  • pages visited;

  • Website interactions;

  • general usage patterns; and

  • technical information relating to your visit.

Where required by law, we will obtain appropriate consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings and, where applicable, our cookie preference tools. Please note that disabling certain cookies may affect the functionality of the Website.

15. International Data Transfers

In certain circumstances, personal information may need to be transferred to or accessed from countries outside the United Kingdom.

Where we transfer personal information internationally, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection.

Where required, we may use appropriate safeguards such as approved contractual arrangements or other lawful transfer mechanisms.

If you require further information about international transfers or the safeguards we use, you may contact us using the details provided below.

16. Your Data Protection Rights

Subject to applicable law and certain legal exceptions, you may have rights in relation to your personal information, including the right to:

  • request access to the personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of your personal information;

  • request restriction of processing;

  • object to certain processing activities;

  • withdraw consent where processing is based on consent;

  • request the portability of certain personal information; and

  • complain to the relevant data protection supervisory authority.

To exercise your rights, please contact us using the contact details provided in this Privacy Policy.

We may need to verify your identity before responding to certain requests.

17. Your Right to Withdraw From Our Recruitment Services

You may ask us to stop actively providing recruitment services to you at any time.

Where appropriate, we will remove or restrict your personal information from our active recruitment systems, subject to any legal, regulatory, contractual, or legitimate business requirements that require us to retain certain information.

If you wish to withdraw from our recruitment services, please contact us using the details below.

18. Complaints

We take privacy concerns seriously and encourage you to contact us first if you have any questions or concerns about how we process your personal information.

We will investigate and respond to complaints in accordance with our applicable procedures.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.

Further information about the ICO and its complaints process is available through the official ICO website.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal and regulatory requirements.

When we make changes, we will publish the updated version on our Website and update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect and process your personal information.

20. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns regarding the way we process your personal information, please contact:

Providence Personnel Recruitment Limited

Registered Office:
17 Rivertons
Vange, Basildon
Essex, London
United Kingdom
SS16 4UY

Company Number: 1545267
Registered in the United Kingdom

Website: providencejobs.co.uk

Email: privacy@providencejobs.co.uk


Phone: +44(0)746 926 7708

Data Protection Authority

You may also contact the Information Commissioner’s Office (ICO) if you believe that your personal information has not been handled appropriately or you wish to raise a formal data protection concern.