Site logo

Privacy Policy

Last modified: May 10, 2022

Providence Personel Recruitment Limited acts as both an
employment agency and an employment business, introducing job seekers to hirers
for permanent and temporary vacancies respectively.

This document explains how we use the personal data we
collect about you when you register with Providence Recruitment Company as a
job seeker.

Registration for jobseekers is free, so there is no formal
contract between us unless you are engaged as a temporary worker. In that case
you will either be engaged directly by a Providence Recruitment Company on a
contract for services or engaged as a limited company contractor, depending on
your preference.

Following your registration and in order to put you forward
for vacancies, it will be necessary to process your personal data in the manner
set out below. In some cases, if you do not provide us with the personal data
we ask for, we may not be able to provide you with our services.

In certain situations, we may also ask you to supply limited
sensitive or special category personal data relating to criminal records or
your health (“sensitive personal data”). We will only ask for sensitive
personal data when it is needed to comply with a statutory obligation or to
ensure that any employment rights are respected.

What
information do we collect about you?

Information provided
by you

We collect personal data provided by you when you register
with Providence Recruitment Company. That personal data is needed to provide
you with the recruitment services we deliver.

That personal data includes (but is not limited to) your
name, contact details, work history, employment preferences, references and the
usual information contained on a CV. We will also ask for and keep copies of
your CV and, where appropriate, proof of your eligibility to work in accordance
with our legal obligations. For nationals of certain countries, we are able to
perform digital identity checks via an online application hosted by a
third-party service provider (who acts as our data processor), OCR Labs. Where
we are able to perform these digital checks, we will ask your consent and
provide you with more information in the consent request form. If you are
directly engaged by a Providence Recruitment Company, we will also ask you to
provide us with the information needed to ensure that you are paid
appropriately (e.g. your bank details and National Insurance Number).

We may also ask if you need any reasonable adjustments to be
made in connection with the recruitment process or application for a particular
role.

Where we are legally required to do so, we may also ask for
details of any criminal offences and seek an up-to-date criminal records check.

We will keep details of roles that you obtain through
Providence Recruitment Company and copies of correspondence sent to you and to
any hirer in connection with such roles.

Device information

If you use our website or interact with emails that we send
you, we also collect personal data from those interactions. We collect personal
data such as your IP address and other data about your device, which we need to
provide our online content to you.

Third parties

We also obtain personal data about you from third parties,
including (but not limited to):

• Clients to whom we provided your CV and who provided
feedback to us;

• Former employers and referees who provide references;

• Credit reference agencies, where we need to check your
financial standing;

• Publicly available sources such as social media sites and
LinkedIn, to enhance the information we hold in order to assist you better with
finding suitable roles.

Legal grounds for processing your personal data

Under the Data Protection Act 2018, we rely on the following
legal grounds to process your personal data:

 

(a) Our legitimate interests – (including but not limited
to):

• Provision of our operations in an efficient manner;

• Provision of our services to you;

• Optimizing the performance of our website and user
experience;

• Provision of information about our services;

• Responding to requests and enquiries.

(b) Performing a contract – where in order to perform our
obligations under a contract with you (or taking of steps to enter into the
contract)

 

(c) Compliance with legal obligation – where we need to
process your personal data in order to comply with a legal or regulatory
obligation

 

(d) Consent. In some circumstances we will ask you for your
consent to process your personal data. When we process your personal data based
on your consent, you have the right to withdraw such consent at any time.

What do we do with your personal data?

As a Job Seeker, we will use your personal data to:

• provide you with our recruitment services,

• manage your account,

• send you information about job opportunities, industry
reports and insights, events, promotions and competitions,

• enable you to apply for jobs,

• enable us to monitor equality and diversity,

• Provide you information with the aim of helping you find a
suitable role (e.g. interviewing and salary advice)

As a Providence Recruitment Company temporary worker, we
will also use your personal data to:

• provide you with access to our sick pay scheme, in order
to help to ensure your health and safety at work (where appropriate)

• provide HMRC with your details when we make any payments
to you to comply with legislation

Your personal data (including references), and where
appropriate sensitive personal data may be provided to prospective employers,
hirers and their appointed agents or processors, who will use it for processing
your application, for personnel administration, additional screening checks and
for inspecting our files (for audit purposes) where they are entitled to do so.

Providence Recruitment Company is passionate about promoting
equality, diversity, inclusion and belonging across all workplaces and, as
such, we work with our clients to track recruitment processes and seek
improvements, wherever we can. To do this successfully, we ask you to provide
us with consent to process your diversity data (“Diversity Data”), Providence
Recruitment Company will only process the Diversity Data listed in the Consent
Form and for the purposes explained in the Consent Form. Since we use consent
as the lawful basis for the processing of Diversity Data, you have the right to
change your mind at any time and ask us to delete your Diversity Data. You can
do so by emailing compliance.escalations@Providence Recruitment Company.com
explaining the wish to withdraw your consent. We will then permanently delete
all your Diversity Data from our systems.

Sharing your personal data

We do not share your personal data with third parties,
except where it is necessary to do so to provide you with our recruitment
services and as set out in this Privacy Notice.

We may share your personal data with other Providence
Recruitment Company Group companies to provide you with our full range of
recruitment services. The companies we may share your data with are Providence
Recruitment Company Staffing Services Limited, which engages our temporary
workers. Your personal data and sensitive personal data will only be shared
with those companies to the extent that it is necessary. For example, the
personal data of job seekers engaged as limited company contractors will not be
shared with Providence Recruitment Company Staffing Services Limited.

If you sign up to Providence Recruitment Company Discount
Club and provide us with consent to do so, we will share your personal data
with the provider of this club, Reward Gateway UK Limited. The personal data
categories we will share with Reward Gateway UK Limited are your first name,
surname, email address and payroll number. This data will be used by Reward
Gateway UK Limited to provide you with their services which include discounts
on various products. Reward Gateway UK Limited will act as data controller in relation
to the personal data we share with them.

You have the right to withdraw such consent at any time. You
can do this by contacting us using the details in the Contact section below.

 

We may also share your personal data with third party
service providers who assist us in carrying out our business activities. These
third parties act as our data processors and are bound by strict contractual
provisions to only process your personal data under our instructions and for
the limited purposes we permit them. These third parties include (but are not
limited to) our accountants; auditors; external legal advisors; external IT
providers; support and hosting service providers; printing, advertising,
marketing and market research and analysis service providers, technical
engineers, data storage and cloud providers and all other outsourced service
providers (such as communication providers) that assist us in the provision of
our services.

We may also share your personal data with courts, tribunals,
regulators and other governmental and public authorities (such as the police or
tax authorities) to: (i) allow us to pursue legal remedies, (ii) to enforce our
terms and conditions and protect our operations, (iii) to comply with legal
process, (iv) to comply with applicable law, and (v) to respond to requests
from public and governmental bodies.

How long we
keep your personal data for

We will keep your personal data (in accordance with our data
retention and destruction policy) for as long as we need to in order to fulfil
the purpose we collected it for. This may be for an ongoing purpose, e.g., we
will retain your personal data for the duration of our business relationship
with you and beyond, as we often support candidates with job placements over
many years and potentially throughout their careers.

We keep some personal data for longer than others. To
determine the appropriate retention period for personal data, we consider
factors such as the purposes for which we process your personal data, including
any legal, regulatory, accounting and reporting obligations, the nature and
amount of personal data that we hold about you, and the potential risk of harm
to you from unauthorised use or disclosure of your personal data.

However, you retain control over your personal data and may
instruct us to stop looking for work for you at any time. When instructed by
you, we will remove your records from our database unless we are required to
keep it for legal reasons.

Marketing

You can opt out of receiving marketing communication from us
at any time by using the links included in the emails you receive from us. We
keep a record, if you ask us not to send you marketing communications, so that
we can respect your request.

Please note that even if you unsubscribe from receiving
marketing material, we still may contact you if required.

We also run targeted and relevant banner advertising on our
website and within our social network sites to promote to you jobs and content
we believe will be of interest. We target these promotional ads based on your
previous interactions with our website, emails, and through your engagement
with our consultants.

Data transfers

Your personal data is stored on servers in the European
Economic Area and it is transferred outside that area if you ask us to assist
you in obtaining work outside the EEA, in which case it will be made available
to the appropriate Providence Recruitment Company office overseas and to
prospective employers in the relevant territories.

We engage a third party, IMS to assist us with certain administrative
functions in relation to the recruitment services we provide. IMS is based in
India and act as our data processor. As such, your data may be transferred to
India for processing by IMS. To ensure your personal data receives an adequate
level of protection in India, Providence Recruitment Company has entered into
the necessary and approved agreements with IMS.

If your personal data is transferred to any other third
party service providers outside the EEA, we will ensure that suitable
safeguards are in place for example, by using approved agreements. We will
provide you with details of such safeguards upon request.

Cookies

Cookies are text files placed on your computer to collect
standard internet log and visitor behaviour information. This information is
used to track visitor use of the Website, to compile statistical reports on
Website activity and to help us make recommendations that are relevant to you.

We also use third party advertising companies to serve ads
when you visit the Website. Those companies may use information about your
visits to this and other websites in order to provide you with advertisements
about other goods and services that may be of interest to you.

If you would like more information about this practice,
including how to prevent it, please visit www.aboutcookies.org,
www.allaboutcookies.org or https://thenai.org/opt-out/browser-opt-out/

Access to your personal data, data portability, erasure and
correction

You have the right to request a copy of the personal data
that we hold about you. If you would like a copy of some or all of your
personal information please email us at compliance.escalations@Providence
Recruitment Company.com.

We want to make sure that your personal data is accurate and
up to date and are happy to remove or amend any information you think is
inaccurate.

In relation to the personal data we process in relation to
the Providence Recruitment Company Discount Club as well as Diversity Data, you
have the right to receive such personal data in a structured, commonly used and
machine-readable format in order to provide it to a third party organisation.
We are however unable to guarantee technical compatibility with a third-party
organisation’s systems.

You also have the right to cease receiving our services at
any time and have us delete all of your personal data, unless we are in the
process of responding to any complaint or we are required to keep it for legal
reasons.

Changes to
our Privacy Notice

We keep this document under regular review and we place any
updates on this webpage. This statement was last updated on 09 September 2022.

How to contact us

Please contact us if you have any questions about this
statement or information we hold about you:

by email compliance.escalations@proidencejobs.com ;

You also have the right to raise any concerns about our
processing of your personal data with the Office of the Information
Commissioner (ICO), details of which are available at: https://ico.org.uk

 

We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Sign in

Sign Up

Forgot Password

Job Quick Search

Cart

Cart